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Support

We’re here to help you stay focused. If you have a question, a feature request, a bug to report or a subscription query, get in touch.

Contact us

Email support@matchaminutes.com. We aim to reply to every message within 24–48 hours.

You can also send feedback from inside the app. It opens your email app and adds a few details, such as the app version, iOS version and device model, to help us look into problems. The Privacy Policy lists exactly what is included.

Subscriptions and cancellations

Matcha Minutes Pro is bought through Apple’s App Store, so Apple handles all billing and payments. We never see your payment card details.

To cancel or change your subscription, open Settings › [your name] › Subscriptions on your iPhone or iPad and choose Matcha Minutes, or visit apps.apple.com/account/subscriptions. A cancellation takes effect at the end of the current paid period.

Deleting the app does not cancel your subscription.

Refunds

Apple handles all refund requests for App Store purchases, and we can’t issue refunds ourselves. To request one, sign in at reportaproblem.apple.com or contact Apple Support.

Your data

Matcha Minutes doesn’t need an account. Your sessions, notes and Tea Leaves are stored on your device, and the app never uploads your notes. The app does send some usage, attribution and subscription information to our service providers; the Privacy Policy explains what and why.

Deleting the app removes its data from your device. We don’t keep a copy, so we can’t restore it, although your own device backup (such as iCloud Backup) may include it. To ask about, or delete, information held by our service providers, email support@matchaminutes.com.

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